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This was a really nice, clean suite with lovely staff that is located right outside Moor Street station (about a 5 minute walk). The suite is actually positioned inside a shopping arcade, but you can enter it from the street. In the morning (and I assume evening) the hotel is locked off to only card owners, which is good because this is a busy area. The staff in particular looked after our bag pre check-in, and post check-out which was lovely too. The suite itself is nice, and is well kitted out with clean utensils. They try and make it feel homely , so there's evening socials on Monday and Tuesday, and as well as that there is an event map in your room. I was really impressed. There's plenty of options to eat out nearby, but the ingredients used for the breakfast were great and didn't feel cheap as well, which wasn't shown in the photos! You'll get a full cooked breakfast if you want, or a selection of fruits, pasteries and yoghurts.
Tom
maggio 2025
Close to the station, but not right next to it, the hotel is a quiet oasis in a busy part of the city. As we had to use the train every day the location was just right. The street it is in is not that salubrious, like many streets in this area, but as soon as you enter the hotel it is calm, super clean and friendly. Everything about the room is good. The breakfast is good as well. It was also a good room to work in, with a comfortable work chair and well-lit desk. If we were going back to Birmingham, we would return to this hotel.
Kenneth
luglio 2025
Staff, laundry, lobby with all day coffee machine and afternoon drinks on some week days. I may return
Morteza
luglio 2025
Very friendly
Simon
gennaio 2025
A very pleasant stay – great value for money The hotel was very clean, and the staff were kind, friendly, and always willing to help. Breakfast was decent, especially considering the price. We really appreciated the 24/7 availability of coffee, tea, and water – a nice touch that made us feel welcome. The reception also offers small items, drinks, and even alcohol for purchase. The room was spacious and quiet, with a comfortable bed. The kitchen was well equipped – including a stove, dishwasher, oven, and refrigerator, which made the stay even more convenient. Overall, the stay was very enjoyable and definitely worth it for the price. Would happily return.
Lukáš
giugno 2025
Location in the city centre and public transport. Interior beautifully designed and styled. Suites were so well equipped, they really had thought of everything and more. Everywhere was spotlessly clean. The bed was super comfy. Plenty of hanging place and drawers. There is nothing you would want for. They even have a launderette and a fitness centre/ gym. The buffet breakfast did not disappoint either, so much choice and all excellent quality. Although you have tea and coffee facilities in the suites, there is also free coffee machines and selections of tea in the lounge / dining area. All the staff were so very friendly yet professional and made us feel at home as soon as we arrived. Nothing was too much trouble.
Suzanne
aprile 2025
Not much else to say. Staff at reception and at breakfast were very friendly. The food was plentiful and very good. Also loved the security within the hotel. Situation was perfect for getting around the shopping centre, restaurant and back to train station. Loved the idea of a larder where emergency items could be bought to use in the well equipped kitchen, and also use of a fridge which was necessary for my insulin. Very satisfied customer.
Marie
giugno 2025
Location wise there is no better if you there for a NEC exhibition! Few minutes walk to the Grand Central, from there a 10 minutes train ride to the Intl. The room was a small suite with all the important necessities. We could even cook something. The breakfast was also excellent with very strong ("serious") coffee, but I would liked more a bit more personal presence. Maybe it's only me, but I like when somebody is there with a smile. A bit of critisism, that they should change the closing on the cinnamon holder near to the porrige. One cannot be careful enough and half of them is on their porrige - no good. All in all, see them next year when we will be in Crufts again!
Judit
marzo 2025
Located on a main road 5 min walk from the train station. Room exactly as shown in the images. Breakfast was delicious and had a lot of variety (served from 7 to 11). All staff we talked to were very friendly. Everything was perfectly clean.
Roman
giugno 2025
The studio suite was spacious, comfortable, clean and very well appointed. A lot of thought had obviously gone into how to make the most of the space available, while ensure that everything needed to support longer and short-term stays was included. The breakfast spread was fantastic. The location was super central (just over 5min walk from New Street station and close to plenty of shops, cafés and places to eat/drink. Even the toiletries were nice.
Tamara
gennaio 2025
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